Terms and Conditions

Welcome to Top Spiel Shop!

By accessing our website and using our services, you agree to these Terms and Conditions. Please read them carefully before making a purchase or using our website. These terms are intended to protect both our customers and our business and to provide a smooth experience for everyone.

1. Introduction

These Terms and Conditions (“Terms”) apply to all users of the Top Spiel Shop website and its associated services.

By accessing our website, using our services, placing an order, or contacting us, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies published on our website.

If you do not agree with any part of these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have reached the legal age of majority in your country of residence to use our website or make a purchase.

By using our website, you confirm that all information you provide is accurate, complete, and up to date.

3. Orders and Product Availability

All orders placed through our website are subject to acceptance and product availability.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Limited product availability
  • Errors in product prices or descriptions
  • Suspicious, fraudulent, or unauthorized activity

If an order is cancelled after payment has been received, a full refund will be issued using the original payment method.

4. Pricing and Payment

All prices displayed on our website are shown in the applicable currency and may be changed at any time without prior notice.

Orders will only be processed after full payment has been received and successfully verified.

We reserve the right to correct any pricing or billing errors.

5. Shipping and Delivery

We offer delivery within France.

Estimated delivery times may vary depending on the destination, shipping carrier, or circumstances beyond our reasonable control.

For more information, please refer to our Shipping Policy.

6. Returns and Refunds

Returns are accepted in accordance with our Return and Refund Policy.

Returned products must be unused, in their original condition, and accompanied by their original packaging.

Personalized or custom-made products may not be eligible for return, except where otherwise required by applicable law.

To request a return, please contact us at: support@topspielshop.com.

7. Intellectual Property

All content available on this website, including text, images, logos, graphics, videos, product descriptions, and design elements, is protected by applicable intellectual property laws.

Any reproduction, distribution, modification, or unauthorized use of our content without prior written permission is strictly prohibited.

8. Permitted Use of the Website

You agree not to use our website:

  • For illegal or fraudulent purposes
  • To disrupt the operation or security of the website
  • To transmit viruses, malware, or other harmful code
  • To impersonate another person or provide false information

Any violation of these rules may result in the suspension or termination of your access to our services.

9. Limitation of Liability

To the extent permitted by applicable law, Top Spiel Shop shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products purchased through our website.

We make reasonable efforts to keep the information on our website accurate and up to date; however, we do not guarantee that the website will always be error-free or continuously available.

Your use of the website is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Top Spiel Shop, its directors, employees, partners, and suppliers from and against any claims, losses, damages, liabilities, or expenses arising from your use of the website or your violation of these Terms.

11. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time.

Any changes will be published on this page and will take effect upon publication.

Your continued use of the website after changes have been published constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in France.

Any dispute relating to the use of the website or the purchase of products shall be subject to the jurisdiction of the competent courts in accordance with applicable French law.

13. Contact

For any questions regarding these Terms and Conditions or our services, please contact us:

📧 Email: support@topspielshop.com

📍 Address: Gustav-Adolf-Straße 36, 22043 Hamburg, Germany